When I informed her of the contents and asked if she thinks it was stolen, she said most likely yes. I immediately called an asked could I pay to have it box due to the fear of it being lost. Better yet, a drone service like Amazon. PS5 pre-order thieves! This is someone that people believe that theyve put their trust in to send their packages, said Sgt. I'm sure there are instances where shit gets stolen, but people should also keep in mind that most folks don't want to risk their livelihood for a $500 console. . Create an account to follow your favorite communities and start taking part in conversations. Was Your FedEx Package Stolen? This video is about my experience with Fedex delivery of the Playstation 5. Ill go in tomorrow after work if the order is still pending and what not. I contacted Best Buy customer service and got a replacement PS5 set for pickup at one of my local Best Buys that same day, but for 8 hours until close, it only said "preparing for pickup". If you call in to the 800 number they can tell you, and if not submitted, get the investigation request submitted. It obviously doesn't do anything for you, but it certainly keeps the asshat who stole your device, from being able to do anything with it as well. https://www.reddit.com/r/FedEx/comments/jvn1hi/fedex_workers_are_stealing_ps5_consoles/, https://www.reddit.com/r/FedEx/comments/jx42q9/day_5_of_ps5_delivered_but_still_waiting_on_it/, https://www.reddit.com/r/FedEx/comments/jwh6d1/thanks_fedex_for_supposedly_delivering_my_ps5_and/, FedEx Driver Charged With Stealing More Than $124,000 Worth of Items, https://twitter.com/search?q=fedex%20ps5&src=typeahead_click&f=live. I was really worried, but in reality it was on a truck from AZ to OR and it likely took a while to be unpacked due to delays at the receiving facility. By 1pm delivery date changed to Tuesday the 17. FN guy didn't even ring the bell. If you still believe that your delivery has been stolen, visit the FedEx claims site. Archived post. Thats when I reached out to you guys, she said. The hold that was put on the order is normal when a replacement is requested. I call an they say give them till Wednesday. Contacted Fedex multiple times and for FOUR days they gave me the runaround saying "oh I'm sure it'll be there tomorrow" "it appears there are weather delays" (it wasn't even raining). With next-generation consoles making their debut this . Shipped Friday night (10/15) then it had a "delay beyond their control", meaning it would take an extra day and not be overnight, it then made it all the way to a sort facility Saturday (10/16) morning that is only . it then stopped tracking in Ohio for like a week and then yesterday i got an update it would arrive that night, and yep finally got it. I was really worried, but in reality it was on a truck from AZ to OR and it likely took a while to be unpacked due to delays at the receiving facility. including FedEx. I know a lot of people were talking about how major retailers like Target didn't cover up the boxes, I imagine that has more consoles than normal getting stolen at some point. So is Walmart for letting shit like this go down. Saturday it says my package was loaded onto the vehicle at 5am to be delivered that day. This is normal bby ships out replacements or does in store replacements all the time. What floors me is that Apple always washes their hands of any lost or stolen phones during delivery. They can provide you with firmer answers on whats gonna on with the order. sailing, reading, and triathlon. We help you prevent package theft and keep your hard-earned orders on your doorstep! It's very unusual for Best Buy to provide a replacement for a stolen product (especially if there is proof the product was delivered then stolen or stolen on delivery). I had no worries at that time 1 day won't hurt right? Id bet it does happen. An then for the trace manager to not even have any contact or updates in 3 days doesn't make me feel secure with they're effort at all. Thank you for replying, this makes sense to me. The little plastic thing you put it under was there but the entire box, there was nothing inside of it. Thanks" I'm a FedEx ground driver and if a package is scanned on my truck and then goes missing I might as well not show up to work anymore, I automatically have a red flag. Though, when I got a PS4 Pro delivered from Amazon, they literally left it at my door in the PS4 Pro box, not within another box like literally the rest of the stuff I order. We want to create an inspiring environment for our members and have defined a set of guidelines. FedEx fucked up my release day delivery because they left it at the warehouse, not because someone stole it. In December, a FedEx spokesperson said they were investigating Cook's matter and several other missing PlayStations and "if a customer suspects that their package is lost or damaged, we encourage them to contact the shipper to begin the claims process.". And some people have not gotten theres after a full week. Not only do you show your support for the channel but you also get to keep up to date with everything that I upload!Welcome To The Gaming Channel dedicated to bring gamers news,clips,montages,drops and everything related to the world of \"Video Games\" NOTHING on my stoop. A lot of these companies are small companies that were all trying to support and are going out of business, said David. This forum (and the community in general) simply can't comprehend console launches not being some kind of supreme societal event. Your packages are important to you. They said I would receive an email within 48 hours and after 2 days I got an email from best buy requesting the video of the delivery driver taking the package and I sent it immediately. 5pm come still no package. Part of the problem is they being shipped in the original box an that let's people know what they are an some might just not care enough to take it. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. 1. I work for a major online retailer that uses FedEx as their primary delivery partner, and I can confirm that OP's third explanation example is most likely correct. Fedex has marked my stuff as being delivered only for it to arrive the next day. You must log in or register to reply here. Oct 21, 2021. Eventually, excitement turns to worry, and people start to wonder, Was my package stolen? If you think that a porch pirate stole your FedEx package, read on for some things that you can do. There seems to be a large amount of Target packages missing, and buyers claim that Target put the packaging slip on the outside of the box, making it easier to be stolen. I just got a PS5 from Walmart. Its a big company, theyll just reimburse you, well, a lot of them arent. New comments cannot be posted and votes cannot be cast. I ordered the 13 Pro Max in sierra blue at the very end of September and mine was stolen by fed ex themselves. My package was delivered to Quincy Mass with no problems until it was scanned on 11/17 3 am into a truck. I would go to the store. Sht like this happens. On Nov 22, 2021 I ordered the playstation 5 from Walmart. When don't gamers overreact? I'm furious to say the least. FedEx Ground and Home have been a mess lately with contracted work being very sloppy. Press question mark to learn the rest of the keyboard shortcuts, [FORMER] Corporate - Executive Resolutions. Why are discreet packages not the norm already for everything? I know this struggle to well. I ordered the 13 Pro Max in sierra blue at the very end of September and mine was stolen by fed ex themselves. One. I think FedEx is just backed up. This sort of stuff absolutely happens and it frequently happens during the holidays. Where did you order it from? Or can you admit that our issues for our missing orders are something you can understand? They are too cheap. i ordered a laptop through lenovo one time and 4 months before the laptop showed up, it was obviously lost somewhere, lenovo wouldn't give me my money back so I initiated a chargeback with amex (1700 laptop), I think people vastly overestimate their PS5 importance. Cross country shipping is a complicated business, and there are all sorts of ways that things can go wrong. Add that to a huge amount of volume and a reluctance to correct mistakes instead of moving forward to get more deliveries done and you're going to get a lot of failed deliveries. But that doesn't mean they send one out total the stor right away. I'm livid. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. No knock. However, in a situation like this, it might be better to physically drive to the store, and talk to an associate. I feel like this is just assigning malice where there probably is none. Wednesday comes an the date goes away an says no delivery date avaliable. Two employees at the South Windsor FedEx distribution center allegedly stole 20 smartphones from a shipping box, police said. I will be happy to report the issue to the station manager. Now the date is back to Tuesday. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. Looking at the box, the tape was cut and has been resealed. Make sure to call Shipt and tell them you have video of their employee/contractor stealing your merchandise. Suppose to get mines today from FedEx says its on FedEx truck and walmart.com says out for delivery. He doesn't know when the phone went missing just that status updates indicate it was last at the Sparrows Point facility. pete6032 Diamond Member. I'm willing to wait a few days for a review of my account as I've filed a report with the delivery service Shipt, as well as my local police department, but I'm not sure what my next course of action should be. Back when the iPhone XS Max was launched my Max was cut out of the box and UPS had delivered a empty box to me. If your package has been pending after being scanned into a truck, it has been stolen. The amount of people just assuming FedEx is stealing is extremely disheartening. Check edi or sop we dont jus push it off to the courier. I made a police report and followed up on my own.. So most likely they sent a truck with your item. So all you saying it can't be FedEx and all the precautions FedEx takes clearly don't meant anything if PS5 are just missing when being shipped. Fedex sucks, I'm glad Apple used UPS for me this time around. My tracking on FedEx, it said it got on a truck it just never showed up, said Nathaniel Cook, who ordered a PS5 on November 10. Fed-Ex stole a repair that I sent in also, so I'm dealing with that issue too. There are also reports that FedEx simply cannot handle the high amount of packages, and that they've been rerouted to other warehouses to wait. There is definitely stealing going on but I dont know how widespread it is. They can't release it until the order has processed and allows it to be able to be picked up. Increased infrastructure stress in the middle of a global pandemic, probably more likely explanations than straight up theft. ? 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