Go to Map. Although the Shackleford Banks is only accessible by boat, reaching the Shackleford Banks is a fairly easy venture thanks to Island Express Ferry Service. If you cancel within 24/48 hours of your trip, your tickets will be non-refundable. Island Express Ferry Service is located in Beaufort and Harkers Island, North Carolina. We have had multiple trips this summer. See where hundreds of millions in CMS and city of Charlotte COVID relief dollars went, Q&A: Mecklenburg health director on the next pandemic and what happens to COVID hires. If we have to cancel our ferries due to inclement or unsafe weather conditions, we will immediately call you using the phone number in your reservation, and we will then work with you to re-book, give you a voucher for a future time, etc. Not much I can add to what has already been written, except that during the summer months, it gets quite crowded with boats, personal water crafts and swimmers.so if you go then, be extra careful. We have a 24-hour cancellation policy for our ferry trips, and 48-hour cancellation policy for our UTVs/ This means in the event that you need to cancel your trip, you must do so at least 24/48 hours prior to your departure time.